Shipping policy
Standard UK delivery is £4.95, or FREE on orders over £100.00. You can collect your purchase from our Stoke Newington store for FREE, having first ordered and paid online. Please click this option when you come to check out. Please allow 24 hours for the items to be ready, if you need them sooner, please contact us on 020 7249 9436 or info@nookshop.co.uk to check that we are able to do this for you.
We aim to deliver your parcel within 3 to 5 working days and work with Parcelforce & Royal Mail to send your delivery.
If your order is required urgently please contact us as soon as you have placed your order.
If an item that you have ordered is out of stock we will contact you on receiving your order to advise you of the earliest possible delivery date of the item. If you are not satisfied with the alternative delivery date then you can cancel the order immediately and we will give you a full refund.
Occasionally, circumstances beyond our control can delay the delivery date. We cannot accept liability for any loss or inconvenience that may result from the delay.
International Shipping:
We deliver to countries within the EU for a standard rate of £16.95. However, please note that some restrictions apply, check the product description before placing your order to avoid disappointment.
For orders outside Europe please contact us direct on: info@nookshop.co.uk with the items you would like to order and we will quote a delivery rate for you.
Packaging:
We try to recycle packaging where we can, this will in no way compromise the quality of your packaging.