Due to the coronvirus and the shop being closed, online orders will be posted on Tuesdays and Fridays. Likewise if you have selected 'collect from store' the hours for this are Tuesdays and Fridays 12-3pm.
Standard delivery on all UK orders is £4.95
FREE delivery on all UK orders over £50.00
You can 'COLLECT FROM STORE' and pick up your purchase from our Stoke Newington store for FREE
Orders within the EU: Deliveries to the EU are £16.95. However, please note that some restrictions apply, check the product description before placing your order to avoid disappointment.
For deliveries to countries outside the EU, please contact us directly for a quote.
Collect from Store: Save time and pick up your purchases from our Stoke Newington store at a time convenient to you by choosing the 'Pick up' option when you check out. We will have your purchases in the store ready for you, check this option when you checking out on the website, please allow 24 hours for your items to be ready. If you need to collect the items sooner, please contact us on 020 7249 9436 or firstname.lastname@example.org and we will do our best to ensure this is possible.
Please note that collect from store orders must be collected within 30 days. Orders uncollected after this time may be refunded to customer.
Standard UK Delivery £4.95: Your parcel should arrive within 3 to 5 working days we work with Royal Mail and various courier services to send your delivery.
If your order is required urgently please contact us as soon as you have placed your order to let us know.
If an item that you have ordered is out of stock, we will contact you on receiving your order to advise you of the earliest possible delivery date of the item. If you are not satisfied with the alternative delivery date then you can cancel the order immediately and we will give you a full refund.
Occasionally, circumstances beyond our control can delay the delivery date. We cannot accept liability for any loss or inconvenience that may result from the delay.
Full terms & conditions can be found on our 'Policies' page, please ensure you read these in full before placing an order.
Please note that we cannot add notes to 'leave in the shed' 'Leave in porch' as it's our responsibility to get item into your hands.
Environment: We try and reuse packaging where possible, your order may be packed in a pre-used box and padded with paper from our deliveries. Please reuse the packaging from your order where possible.
Returns: Please print out this returns form, complete it and return it to us with any items you wish to send back.